Support

We listen, read the reviews, and warmly appreciate any feedback. If you have an issue with our application, please drop our senior developer a line at david@amazing.com. Be sure to put the word "Palm" in the subject line so we are immediately alerted to your question!

Here are some of the questions and concerns people have had in email to us and in our reviews.

Not all the questions loaded!

If you do not let the application complete the "Loading Questions" phase when it is first run, it will not correctly load all the questions.

To fix this, remove the application from your Palm and re-download it from the store. You will be able to re-download it without being charged by Palm.

Sound cannot be turned off

We apologise for the error. It has been fixed, and Palm should be pushing the update soon. Thank you for your patience!

If you are having trouble turning off the timer, tap the switch instead of sliding it. The next version of our apps will allow you to press or slide the switch, but for now, please press it and you will see it change from On to Off (or vice versa).

I can't see the answers long enough!

When developing the game, we thought that it would be too boring to show the correct and incorrect answers for a long period. We are working on a preference to allow a pause between questions, and this will appear in a later, free update to all our games.

The Capital of Alabama is Montgomery, not Birmingham

Our researchers are good, but sadly not infallible. This will be fixed as soon as Palm approves our update.

We apologise to any Alabamans we have inadvertently offended!

There are no Jewish questions in Trivia's holiday section!

This is not actually true. There are a few, such as "How many candles are in a Hanukkah Menorah?"and "In Hebrew, 'Hanukkah' means?". It's true that there are more questions about other holidays, but in general the holiday section of Trivia is meant to focus on the fun and tradition of holidays, as opposed to the serious and religious meanings behind them.

A separate Jewish Quiz is coming that we worked very hard on and that we hope you will like. I warn you, though: It's very serious and very tough!

Please email support with any questions.